Terms and Conditions

Reservation. By submitting a reservation through our website (www.lab37.us) together with the required reservation payment (“Reservation Payment”), you secure an approximate priority position to purchase a Bowl Builder. Your reservation serves only to secure your approximate priority status for the future purchase of a Bowl Builder. Your reservation becomes effective on the date that you successfully submit your reservation and we successfully receive your Reservation Payment. If we do not receive the Reservation Payment, including in the event payment is declined, returned, or otherwise fails to process, your reservation may be cancelled.

Not a Purchase. This reservation does not constitute the purchase or order of a Bowl Builder. You will be required to enter into a separate, written agreement for the final purchase of any Bowl Builder(s), as applicable (the “Purchase Agreement”), which will specify the final purchase price, any transport and delivery charges, taxes or tariffs (if applicable), and any other applicable fees or charges. Neither party shall have any binding obligations with respect to a Bowl Builder until a Purchase Agreement has been executed by both parties. Notwithstanding the foregoing, this reservation does not obligate us to enter into a Purchase Agreement or make or deliver the Bowl Builder or any specific features available to you at any specific time. 

Reservation Payment. The Reservation Payment amount will be disclosed at checkout. If you proceed to execute a Purchase Agreement, your Reservation Payment will be applied toward final amounts due under that Purchase Agreement. By checking out, we will charge, and you authorize us to charge, the payment method you specify during the checkout for the reservation. Please note that if you use a debit or credit card to pay, we use third party payment processors to complete the payment transaction(s) and your card will be stored with that third party merchant. If you pay any amounts with a credit card, we may seek pre-authorization of your credit card account prior to completing your order to verify that the credit card is valid and has credit available for the full amount of the Reservation Payment.

Cancellation and Refund. Until you execute a Purchase Agreement, either party may  cancel the reservation at any time for any reason by providing the other party with written notice of cancellation. To cancel your reservation, you must email us at sales@lab37.us. If cancelled, we will refund your Reservation Payment to the original form of payment within 30 days and your priority position will be removed. Refund processing times may vary based on your financial institution, and refund related processing fees may apply. 

Purchase Price. Any pricing or fees referenced prior to a Purchase Agreement are estimates only and subject to change. Your final pricing, fees, taxes, tariffs or duties, delivery, and other applicable charges will be set forth in the Purchase Agreement. 

Non-Transferable. Your reservation is personal to you or your business entity identified at the time of reservation and may not be assigned or transferred without our prior written consent. Any attempted transfer in violation of this Section 6 is void. 

Data Privacy. By submitting a reservation, you consent to the processing and storage of your personal data you provide in connection with your reservation and remittance of your Reservation Payment. The collection, use, and retention of your personal data, if any, is governed in accordance with our Privacy Policy.

Limitation of Liability. To the maximum extent permitted by law, in no event will we be liable under these Terms for any indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenues, or business interruption, even if advised of the possibility of such damages. Your sole and exclusive remedy for any claim arising out of or related to these Terms is a refund of your Reservation Payment in accordance with Section 4. We provide no warranties or representations under these Terms.

Arbitration. Each party agrees that any claim or dispute arising between the parties, including but not limited to these Terms, or the breach thereof, will be settled by binding arbitration before a single arbitrator, and not in a court of law. The arbitration will be administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. These rules are located online at https://www.adr.org/rules. Per the Commercial Arbitration Rules, the arbitrator has the authority to determine whether a claim or counterclaim is subject to arbitration. A party who desires to initiate arbitration must provide the other party with a written demand for arbitration as specified in such rules. Unless the parties agree in writing otherwise, the arbitration will be venued in the city of Los Angeles, California. The award and decision of the arbitrator will be conclusive and binding upon all parties, and judgment upon the award may be entered in any court of competent jurisdiction. The arbitrator will have the right to include in the award any relief which he or she deems proper in the circumstances, only to the extent permitted by these Terms and applicable law, provided that the arbitrator will not have the authority to award exemplary or punitive damages. The arbitrator will award the prevailing party its reasonable attorneys’ fees and expenses. Each party hereby agrees that arbitration will be conducted on an individual, not a class‑wide, basis and that any arbitration proceeding between the parties will not be consolidated with any other arbitration proceeding involving any other person or entity.

Governing Law. These Terms are governed by the laws of the state of California, without regard to its conflicts of law provisions.

Entire Agreement. These Terms constitute the entire agreement between you and us concerning your reservation and supersede all prior or contemporaneous communications regarding the subject matter. We may update these Terms by posting revised terms to our website or reservation portal at www.lab37.us. Any such revised Terms will become effective immediately upon posting.

Miscellaneous. No waiver of any provision is effective unless in writing and signed by the waiving party. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.